Desktop Technician II

Posted on 21 February 24 by Wendi Meiser

  • Owings Mills, MD
  • $ - $

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Job Description

Job Title:
Desktop Technician

This resource is part of the Hardware team – responsibilities include :
-Deploying new hardware to end-users (PCs, laptops, thin clients, virtual machines, monitors), imaging pcs and laptops, software installation and troubleshooting.
-Replacement of PCs that are at the end of their lease cycle, and configuration of virtual machines.
-Preparation of desktops and other equipment for disposition. Properly recording all related desktop hardware data into the asset management system.
-Occasional travel to other Maryland offices to work as needed

-Extensive experience with desktop hardware, installing software applications, operating systems, and network connectivity.
-They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources.
-Familiarity with ServiceNow and with Excel. Must be organized and have good written and oral communication skills.
-Able to work independently, but also work as a member of the team to meet the larger team goals.

Job Information

Rate / Salary

$ - $


Not Specified


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Skills / Experience

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