Contract

Production Analyst

Posted on 09 May 23 by Wendi Meiser

  • Owings Mills, MD
  • -
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Job Description

JOB TITLE:

Production Support Specialist

LOCATION:

Owings Mills, MD (2 days onsite, 3 days remote. Must be onsite day 1)

DESCRIPTION:

Compass Pointe has partnered with a global financial company in the Owings Mills, MD area that is looking for a Production Support Specialist.

RESPONSIBILITIES:

  • Deploy software changes and content in z/OS Mainframe, Unix and Windows environments.
  • Create and support automated job schedules in CA7 and Autosys.
  • Support changes and correct problems for platforms and business processes.
  • Participate in projects that contribute to long term goals and objectives.
  • Ensure adherence to industry and government standards while identifying and raising exceptions.
  • Analyze and recover failed batch processes and scheduling issues as required.
  • Create or enhance operations and support documentation.
  • Prioritize work and complete assignments in a timely manner.
  • Provide periodic 24/7 on-call support for critical changes or problems.

REQUIREMENTS:

  • Bachelor's Degree in business or computer science or related field, or equivalent experience. 2-4 years of experience required.
  • Proficiency and experience with CA7 scheduler or similar scheduling software.
  • Proficiency with Infopac, Endevor, CA Autosys Workload Automation scheduling software preferred.
  • Experience with ServiceNow.
  • Knowledge of z/OS Mainframe TSO, JCL, SDSF, Cobol preferred.
  • Familiarity with ticketing software for operations and incident management.
  • Proficiency with Microsoft Office suite.
  • Able to work on a 24/7 call rotation every 6 weeks.

SOFT SKILLS:

  • Dedicated to problem solving and process analysis.
  • Strong analytical and critical thinking skills.
  • Comfortable gathering and disseminating information.
  • Able to work independently.

Job Information

Rate / Salary

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Sector

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Category

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Skills / Experience

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Benefits

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Our Reference

JOB-4762

Job Location