Temp to Perm

AV Service Technician

Posted on 21 March 23 by Brian Lea

  • Hanover, MD
  • -

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Job Description


AV Service Technician


Hanover, MD (Hybrid – In office, work from home, client sites)


Compass Pointe has partnered with a Maryland based systems integrator that is looking to hire a AV Service Technician. This position is perfect for an individual looking to transition from a lead technician to a field engineering role. This position will require travel (around the DMV) to client sites and the ability to sometimes work nights and occasionally weekends. Will provide a car allowance and must have a clean driving record.


  • Will have overall responsibility for supporting the service department and technical teams with their daily tasks.
  • Will be doing systems installation, commissioning, and electronics troubleshooting. 
  • work with our technical and installation staff to diagnose and resolve problems within an AV system.
  • The AV Service Technician will work with the service manager, engineers, foreman, and lead technicians.


  • 5+ years of Previous audio-visual experience
  • Ability to lift 75lbs and Ability to work on a ladder.
  • General mechanical skills
  • Must have the ability to read line diagrams and understand signal flow and quickly identify the components of an audio-visual system
  • Understanding of audio and video signal types: Audio signal types (line-level, mic level, and speaker level)
  • Video signal types(HDMI, HDBaseT, SDI, Composite and Component,  VGA, Display Port, DVI)
  • Control signal types(RS232, Network, IR)
  • Familiarity with Dante and Control protocols
  • Knowledge/experience with digital video/audio transmission and protocols
  • Troubleshooting skills
  • Knowledge/experience with control/automation system: Crestron, AMX, and Extron
    • Load files to DSP and control systems
  • Update equipment firmware
  • Networking and computer skills. MS Office suite
  • Knowledge/experience with audio DSP’s: QSC, Biamp, Clearone, Symetrix
  • Knowledge/experience with digital multi-meters & impedance meters
  • Cable installation and an understanding of which cable types are used for audio/video transmission.
  • Cable termination
  • Soldering of XLR and TRS connectors
  • Termination of various cable types
    • Category/Networking cables(shielded and unshielded)
    • Coaxial cable: BNC for SDI and RF, F type
    • Phoenix or captive screw terminations
  • Device installation
  • Audio Visual industry certifications are a plus: Crestron, AMX, Extron, Biamp, QSC, Clearone, LifeSize, Polycom, Cisco, Info COMM, Etc.
  • Other trade experience is a plus: Electronic security, fire alarm, structured cabling, electrical, etc.


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