Job Description

JOB TITLE:

AV Service Technician

LOCATION:

Hanover, MD (Hybrid – In office, work from home, client sites)

DESCRIPTION:

Compass Pointe has partnered with a Maryland based systems integrator that is looking to hire a AV Service Technician. This position is perfect for an individual looking to transition from a lead technician to a field engineering role. This position will require travel (around the DMV) to client sites and the ability to sometimes work nights and occasionally weekends. Will provide a car allowance and must have a clean driving record.

RESPONSIBILITIES:

• Will have overall responsibility for supporting the service department and technical teams with their daily tasks.
• Will be doing systems installation, commissioning, and electronics troubleshooting. 
• work with our technical and installation staff to diagnose and resolve problems within an AV system.
• The AV Service Technician will work with the service manager, engineers, foreman, and lead technicians.

REQUIREMENTS:

• 5+ years of Previous audio-visual experience
• Ability to lift 75lbs and Ability to work on a ladder.
• General mechanical skills
• Must have the ability to read line diagrams and understand signal flow and quickly identify the components of an audio-visual system
• Understanding of audio and video signal types: Audio signal types (line-level, mic level, and speaker level)
• Video signal types(HDMI, HDBaseT, SDI, Composite and Component,  VGA, Display Port, DVI)
• Control signal types(RS232, Network, IR)
• Familiarity with Dante and Control protocols
• Knowledge/experience with digital video/audio transmission and protocols
• Troubleshooting skills
• Knowledge/experience with control/automation system: Crestron, AMX, and Extron
• • Load files to DSP and control systems
• Update equipment firmware
• Networking and computer skills. MS Office suite
• Knowledge/experience with audio DSP’s: QSC, Biamp, Clearone, Symetrix
• Knowledge/experience with digital multi-meters & impedance meters
• Cable installation and an understanding of which cable types are used for audio/video transmission.
• Cable termination
• Soldering of XLR and TRS connectors
• Termination of various cable types
• • Category/Networking cables(shielded and unshielded)
  • Coaxial cable: BNC for SDI and RF, F type
  • Phoenix or captive screw terminations
• Device installation
• Audio Visual industry certifications are a plus: Crestron, AMX, Extron, Biamp, QSC, Clearone, LifeSize, Polycom, Cisco, Info COMM, Etc.
• Other trade experience is a plus: Electronic security, fire alarm, structured cabling, electrical, etc.