Job Description

JOB TITLE:

Sr Production Analyst

 LOCATION:

Owings Mills, MD (2 days onsite, 3 days remote. Must be onsite day 1)

 DESCRIPTION:

Compass Pointe has partnered with a global financial company in the Owings Mills, MD area that is looking to hire a Sr Production Analyst.

TOP REQUIREMENTS:

• Ability to demonstrate solid knowledge in at least one programming language and/or scripting language.
• through work or educational background (Python, PowerShell, Unix shell, etc.) + ability to write basic SQL statements; solid knowledge of SFTP (secure file transfer protocol).
• Ability to write basic Splunk queries and investigate application issues through Splunk logs.
• Cloud and AWS knowledge (such as Azure, S3 buckets, New Relic, Splunk, Cloud Watch)
• Production support experience – 247-support, fast paced.

RESPONSIBILITIES:

• Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels.
• Evaluates and acts on the production readiness for technology solution implementations and application deployments.
• Analyzes performance trends and crafts action plans to address potential impacts prior to impacts occurring.
• Demonstrates root cause analysis skills for investigation of incidents impacting technology availability.
• 24x7 on-call rotation is required for this role (including off-hour, weekend and holiday coverage)
• Ensures incidents impacting technology availability are resolved within policy standards.
• Accountable for your own work and effective coordination of process and information with others
• Works independently within guidelines and policies for ongoing work; may receive general mentoring on new assignments.
• Proactively helps team members and makes suggestions to improve practices.
• Proactively looks for automation opportunities.
• Help shape new technology standards with bringing on new fresh ideas.

REQUIREMENTS:

• 8+ years of relevant experience (Production Support/Application Support) working in a technical environment and solving technical issues related to applications, servers, and database connectivity.
• Ability to demonstrate solid knowledge in at least one programming language and/or scripting language through work or educational background (Python, PowerShell, Unix shell, etc.) + ability to write basic SQL statements; solid knowledge of SFTP (secure file transfer protocol).
• Requires working and conceptual knowledge of various technical domains (Windows, Unix, Scripting, AWS, Splunk)
• Is adaptable and able to learn quickly.
• Shows ability to work independently, as well as in a team environment.
• Possesses strong interpersonal skills, as well as verbal and written communication skills.
• Basic knowledge of Automated Scheduler (Autosys) and batch support.
• Ability to write basic Splunk queries and investigate application issues through Splunk logs.

 PREFFERED:

• Basic understanding of DNS and Load Balancer concepts.
• Basic understanding of Disaster recovery.