System Administrator IV 3054

Posted on 17 August 22 by Wendi Meiser

  • Owings Mills, MD
  • -

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Job Description

Systems Engineer IV

In this role you will represent the team on enterprise IT initiatives as assigned and provides recommendations to Manager. The Infrastructure team provides support 24 x 7 x 365 - this position requires the administrator to provide on-call support on a rotational basis .
  • Primary on-call support duties are rotated among the members of the team (typically 2-3 days per month).
  • Will configure, install, administer, operate, upgrade, monitor, sustain, and support existing data centers, network, hardware, software, processes, applications, systems, databases, desktops, peripherals, and other related infrastructure.
  • You will deliver services across all technology domains and all consumers, including execution of all backup, recovery, disaster recovery, and related capabilities.
  •  Leads projects or work streams within broader projects
  • Accountable for work of self and sometimes others, provides process and standards advice in area of specialty • Works independently, receives minimal mentoring 
  • Acts as a resource for colleagues with less experience

Role summary and job responsibilities
• Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels
• Reviews the production readiness of technology solution implementations and application deployments and coordinates next steps across the involved teams
• Oversees and provides guidance on analysis of performance trends and actions being taken for preventing potential impacts
• Effectively uses logic as a problem-solving tool
• Actively helps team members and makes suggestions to improve practices
• Assists others when they need help and provides it in a positive way that promotes confidence
• Work with vendor support on root cause analysis when technical problems are encountered
• Responds promptly when contacted for support
• Raise issues to management’s attention when problems are detected
• Possesses solid understanding of the tech and asset management industries and internal business units to enable navigation of key partners and understanding of impact

• Typically requires 3+ years of relevant experience with UNIX/Linux systems administration – RedHat Linux experience is required
• Capable of writing and maintaining Shell Scripts
• VMware knowledge or work experience
• Puppet and/or Ansible configuration management knowledge or work experience
• Experience with Tenable Security Center
• Working knowledge of system monitoring and alerting
• A working knowledge of Amazon Web Services (AWS)
• A working knowledge of High availability concepts
• Adaptable and willing to learn new technologies to support the business
• A solid understanding of the broader technology portfolio
• Stays abreast of industry trends and technologies
• Maintains root cause analysis skills for investigation of incidents impacting technology availability
• Reviews capacity utilization for trends and raises awareness across teams to address areas of excess and shortages
• Administers processes and procedures related to code management
• Engages various teams to evaluate and implement performance tuning recommendations
• Capable of working in a team and independently

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