Business Systems Analyst

Posted on by Brian Lea

  • Jessup, MD
  • -

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Job Description

The Business Systems Analyst is expected to be an advanced professional in the systems & process design and implementation space and have experience on software implementation projects. The Business Systems Analyst will solicit, understand, and document business requirements, processes and workflows developing both written and visual depictions of requirements and process flows. You will work on ERP upgrade and improvement in addition to the introduction and advancement of all business systems. The position will serve as a liaison between users and developers, setting and communicating goals, and evaluating and refining results. This role requires an experienced analyst who can partner effectively with all levels of the organization, lead others, drive results, proactively identify and resolve problems, and make challenging decisions.

Essential Functions:
• Understand and document current business processes and work closely with ERP developers and partners to ensure those processes are integrated as part of project implementation
• Analyze existing ERP system and work with the business to identify any process gaps
• Where gaps exist, work with the business to evaluate, improve and standardize processes to ensure smooth transition to new system
• Evaluate business requirements and provide functional and technical expertise to formulate recommendations and solutions to meet and exceed business needs
• Collaborate with business staff to thoroughly understand the needs to be supported by all information systems and technology used within the business
• Provide recommendations regarding the evolution of business systems
• Develop and communicate detailed specifications for implementation
• Create and present reports to stakeholders to support recommendations
• Prepare and perform user testing and acceptance documentations
• Perform training sessions based on system documentations and specifications
• Assist in preparing the business continuity plan (BCP) for applications
• Properly documents all processes for users (SOP’s)

Minimum Education and Experience:
• Bachelor’s degree in Information Technology, Business, or related field required
• At least five years of information systems experience preferred, preferably working within a manufacturing environment

Competencies and Abilities:
• Understanding of business analysis principles, processes, and techniques
• Ability to understand and represent the needs of the end user in a software development environment
• Ability to develop and prepare use cases, functional specifications, and technical requirements
• Excellent verbal and written communication skills
• Excellent interpersonal skills with a proven ability to collaborate within a team
• Excellent analytical and problem-solving skills
• Ability to organize, and prioritize in a fast-paced environment with tight deadlines and with minimal supervision
• Must be highly proficient in all Microsoft Office applications (Word, Excel, Power Point, Visio & Project) and Outlook
• Experience working with an ERP system

IT Skills
• IT Technical Analysis
• Process mapping
• Software Engineering development processes
• Programming
• Operations Service Delivery
• Operating Environments: Windows 2008/2016, 8 and 10.
• Program/Project Management, Software Analysis Development, Business Analysis, Windows System Administration, and Project Lead.
• Office 365
• HTML and other web development platforms

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