Job Description

Centurion is seeking an experienced ServiceNow Architect to lead platform architecture, solution design, and enterprise-scale delivery across multiple ServiceNow modules. This role partners with business and technical teams to modernize services, drive automation, and ensure best‑practice implementation in a dynamic federal environment.

Key Responsibilities

• Architect and guide end‑to‑end ServiceNow solutions across ITSM, ITOM (HAM/SAM), ITBM, CSM, SecOps, GRC, HR, and Asset Management.
• Lead platform enhancements, modernization initiatives, and strategic technical design reviews.
• Align ServiceNow capabilities with enterprise goals including automation, AI‑driven improvements, and next‑generation platform features.
• Develop platform roadmaps, architectural standards, and technical recommendations.
• Ensure data integrity and governance across CMDB, HAM, and SAM.
• Provide architectural guidance, mentorship, and solution governance to development teams.

Required Skills & Experience

• Ability to obtain and maintain a Public Trust clearance.
• Bachelor’s degree + 7+ years relevant IT experience (or Master’s + 3–6 years, or equivalent experience in lieu of degree).
• 7+ years hands‑on ServiceNow development and solution delivery.
• 5+ years experience as a ServiceNow Solutions Architect.
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• On‑site availability minimum 3 days/week in Woodlawn, MD.
• Strong proficiency with:

– Cross‑platform integrations and architectural design
– ITSM, ITOM, ITBM, CSM, SecOps, GRC, HR modules
– CMDB, HAM, SAM data governance
– System architecture and design principles

• Excellent written and verbal communication skills.

Desired Skills & Certifications

• Experience with web technologies: HTML/X‑HTML, CSS3, SQL, XML, Angular, JavaScript, PHP, .NET, Java.
• Strong JavaScript development and automation across ServiceNow modules.
• Experience with REST/SOAP integrations, Business Rules, Workflows, Identification Rules, Workspaces, and External Portals.
• Knowledge of SAML, Active Directory, and LDAP.
• Preferred ServiceNow CIS certifications (ITSM, CSM, Discovery, Service Mapping, SPM, APM, SAM, HAM).
• PMP, Scrum/Agile certifications, or other relevant leadership credentials.
• ITIL v4 Foundations certification.