Centurion is looking for a REMOTE ServiceNow Platform Administrator with an Active Public Trust

ServiceNow platform administrator / architect experience in two or more of the following areas:

• Core Platform/ITSM modules, including Incident, Change, Problem, Knowledge Management, and CMDB/CSDM
• SPM modules, including Demand and Project Portfolio Management (PPM)
• Additional ServiceNow modules, including ITOM, SecOps, and CSM
• REST API integrations, data imports/exports, Transform Maps, MID Server, and Integration Hub

Proficient in the following qualifications:

• Minimum of five (5) years of hands-on experience in ServiceNow platform administration, configuration, and architectural support.
• Current ServiceNow Certified System Administrator (CSA) certification is required.
• Experience with core ServiceNow modules, including Incident, Problem, Change, Request, Knowledge, and CMDB.
• Experience administering the ServiceNow platform, including users, groups, roles, ACLs, and overall platform configuration.
• Experience configuring and supporting workflows, business rules, forms, catalogs, reports, dashboards, and notifications.
• Experience managing platform updates, releases, instance clone activities, patches, and upgrades.
• Experience monitoring platform performance, instance health, and maintenance activities.
• Experience supporting integrations between ServiceNow and other enterprise systems.
• Experience collaborating with stakeholders to gather requirements, support enhancements, and participate in solution reviews.
• Experience maintaining platform governance, compliance, data quality, documentation, and SOX audit activities.
• Experience providing end-user support, training, and operational guidance.
• Working knowledge of JavaScript and ServiceNow development concepts sufficient to support technical review and solution guidance.
• Experience supporting Automated Test Framework (ATF), regression testing, and customer acceptance testing.
• Experience providing architectural guidance for platform design, integration strategy, and long-term maintainability.
• Ability to use AI capabilities in daily work to improve productivity and solution quality.
• Strong communication, troubleshooting, organizational, and rapid task switching skills.

Required Skills:

• Knowledge/experience of SDLC practices
• Effective liaison leading technical development teams
• Strong facilitation skills to effectively lead discussions across multiple groups
• Oral and written communication skills including presenting to management
• Knowledge/experience with Agile Methodologies
• Knowledge/experience of SDLC practices
• Change Management and Configuration Management (VersionOne, ServiceNow, etc)
• Application Lifecycle Management (ALM)
• Problem/Risk Management
• MS Office Suite
• Knowledge in AI tools (Github Copilot, Playwright)
• ITIL certification

Experience in two (2) or more of the following areas:

• Core Platform/ITSM modules, including Incident, Change, Problem, Knowledge Management, and CMDB/CSDM
• SPM modules, including Demand and Project Portfolio Management (PPM)
• Other ServiceNow modules, including ITOM, SecOps, and CSM
• REST API integrations, data imports/exports, Transform Maps, MID Server, and Integration Hub

Education: No specific requirement for education
(Required experience and certification: • Minimum of five (5) years of hands-on experience in ServiceNow platform administration, configuration, and architectural support.

• Current ServiceNow Certified System Administrator (CSA) certification is required.)