• *Public Trust Clearance will be required prior to supporting engagement**

Role Title: ICAM SME / Program Manager
Role Location: Estimated 50% onsite in Washington, DC

Required Qualifications

• Bachelor’s degree or higher in Computer Science, Information Systems, Cybersecurity, or a related field.
• 8–12 years of demonstrated experience in ICAM, cybersecurity, or enterprise architecture.
• Demonstrated experience leading enterprise IAM/ICAM or cybersecurity modernization programs across the full lifecycle, from planning and design through implementation, migration, deployment, transition, and sustainment
• Strong working knowledge of ICAM concepts, including identity lifecycle management, federation, access management, MFA, provisioning and deprovisioning, governance, and integration across enterprise systems
• Experience coordinating cross-functional teams spanning architecture, engineering, security/compliance, testing, training, and operational support in cloud-based and enterprise-integrated environments, which the PWS identifies as core staffing expectations
• Experience managing schedules, milestones, resource plans, stakeholder communications, issue resolution, and executive reporting in complex technical programs
• Experience overseeing deliverables such as solution design documentation, migration plans, transition plans, testing artifacts, and readiness materials tied to Government review and approval cycles
• Strong written and verbal communication skills, including the ability to brief senior stakeholders, coordinate with system owners, and provide clear status updates, risk summaries, and decision support

Preferred Qualifications

• Relevant certifications such as PMP, PgMP, CISSP, CISM, Security+, ITIL, TOGAF, or vendor/platform certifications aligned to identity and cloud transformation.

Experience supporting federal civilian, [client], or other highly regulated public-sector environments with formal approval, testing, documentation, and transition requirements.

• Experience managing identity modernization programs involving platforms and environments such as Okta, SailPoint, Microsoft Entra ID, ServiceNow, Splunk, Azure, AWS, and legacy IAM/ICAM technologies, which align with the [client]’s environment and integration expectations
• Experience supporting transition management, knowledge transfer, and post-implementation operations in enterprise technology programs

Day-to-Day Responsibilities: The ICAM SME / Program Manager serves as the overall delivery lead responsible for strategic planning, implementation oversight, stakeholder coordination, and program execution for the [client’s] modernization effort. This role provides integrated leadership across the full solution lifecycle, including discovery and planning, solution design, implementation and migration strategy, MVP delivery, full deployment, adoption and training, transition, and post-implementation support, consistent with the PWS staffing and lifecycle expectations The ICAM SME / Program Manager is responsible for translating Government objectives, requirements, and priorities into an actionable program structure with clear milestones, resource alignment, risk management, communications, and performance oversight. The role combines program management discipline with ICAM subject matter expertise to ensure that architecture, engineering, testing, compliance, training, and transition activities remain coordinated and aligned to schedule, scope, and [client] mission needs

Key Responsibilities

• Lead the strategic planning, implementation, and oversight of the ICAM modernization effort, consistent with the PWS definition of the role
• Serve as the primary program-level interface for Government stakeholders, coordinating timelines, delivery activities, dependencies, and regular status updates across the program lifecycle • Establish and manage the overall project management approach for each call order, including work planning, milestone management, staffing alignment, onboarding of key personnel, and coordination of delivery activities across functional teams
• Oversee discovery and planning activities, including assessment of the existing identity ecosystem, processes, technologies, and integration dependencies that inform the future-state solution and migration strategy
• Direct execution across solution design, implementation planning, configuration, testing, MVP delivery, full deployment, and transition to operations to ensure continuity across all objectives defined in the PWS
• Coordinate development and delivery of core program artifacts, including solution design documents, migration plans, transition plans, testing plans and results, MVP reporting, and other call-order deliverables required for Government review and approval
• Manage program risks, issues, assumptions, decisions, and dependencies across architecture, integrations, testing, security, stakeholder readiness, and transition activities, and drive mitigation actions where needed
• Ensure cross-functional alignment among the ICAM Architect, Solutions Engineer, Risk/Compliance/QA lead, trainers, support staff, and Government stakeholders so that technical, operational, and adoption workstreams remain integrated
• Oversee implementation and migration sequencing, including milestone-based migration from the legacy ICAM environment to the modernized solution, application onboarding, stakeholder coordination, and readiness tracking
• Provide executive and operational reporting on progress, schedule, risks, quality, testing outcomes, and stakeholder decisions, ensuring transparent communication with the COR and program stakeholders
• Support MVP and full deployment governance by coordinating acceptance criteria, pilot validation, remediation planning, and stakeholder approvals required to proceed between phases
• Oversee adoption, training, and change management activities to support [client] user readiness, technical team enablement, and operational handoff of the ICAM solution
• Lead transition planning and execution, including resource planning, roles and responsibilities, transition tasks and timeline, knowledge transfer, documentation readiness, and exit criteria for successful Government assumption of operations
• Support post-implementation operations by coordinating stakeholder engagement, knowledge transfer, issue escalation, compliance reporting support, and operational continuity during the O&M period