Job Description

Adoption Change Management (ACM) Consultant

Project Overview:
The EV5 to EV6 Upgrade project will transition the Amentum environment from EV5 to EV6, eliminating
cybersecurity risks associated with outdated JAVA versions and plug-ins and utilizing new EV6
functionality. To ensure seamless adoption of the upgraded environment, an Adoption Change
Management {ACM) Contractor will be engaged to drive change management activities. In addition to
traditional change management tasks, the contractor will document and develop user procedures for
both new and existing functionality, ensuring users are equipped to adopt the system effectively.

Preferred Experience and Qualifications:
• Education: Bachelor's degree or higher
• Change Management Expertise: Prosci and/or ACMP certified, 5+ years OCM/ACM
experience, preferably in tech upgrades or system migrations
• Expertise in developing end user documentation, training materials and communications for
technical projects using mainly Microsoft products
• Experience with ADP, especially EV5 or EV6
• Ability to typically work during standard ET business hours (9 AM - 5 PM)
• Ability to work under ambiguity and shift as the project develops

Scope of Work:
1. Stakeholder Assessment and Engagement
• Identify and assess stakeholders impacted by the EV6 upgrade across departments, with a focus on
Finance, HR, and IT.
• Understand change impacts for each stakeholder group to tailor communication and engagement
strategies.
• Engage key stakeholders to gather input on required training and documentation needs.
• Support stakeholder alignment efforts throughout the planning and execution phases.

2. Communications Strategy and Execution
• Develop a detailed communications plan to support the adoption of the EV6 environment, covering
pre-launch, launch, and post-launch phases.
• Craft and distribute communications through various channels (email, intranet, etc.) to ensure
all impacted users are informed.
• Translate technical system updates into user-friendly language to increase engagement and
understanding.
• Maintain communication recipient lists and ensure alignment with Amentum's communication
standards.

3. End User Documentation and Procedure Development
• Develop end user documentation, including updated procedures and system interaction guides
tailored to the EV6 functionalities, calling out both new and existing procedures.
• Ensure documentation aligns with the roles and responsibilities of different user groups across
Finance, HR, and IT.
• Capture key changes from EV5 to EV6 to provide clear, actionable procedures for cross­
validation activities (e.g., payroll periods).
• Collaborate with project leads to ensure that procedures meet Amentum's operational standards
and are suitable for future onboarding and reference.

4. Training Development and Delivery
• Design and implement a comprehensive training plan to upskill users on new EV6 functionalities.
• Schedule and facilitate pre-launch, launch, and/or post-launch training sessions, as appropriate
(live or recorded).
• Develop training materials including presentation decks, participant guides, and job aids.
• Provide targeted training for project team members, operational staff, and end users to ensure
smooth system adoption.
• Ensure hypercare support is available during the initial post-launch period to address any user
issues or training gaps.

5. General ACM Project Support
• Participate in regular project meetings with the EPMO and other key stakeholders to stay updated
on progress and provide change management input.
• Identifying and tracking information related to key metrics and success measures for user
adoption
• Collaborate with IT and cybersecurity teams to mitigate adoption risks, including those
associated with outdated technologies.
• Ensure documentation of lessons learned and contribute to a project closure report.
• Deliver original documentation and training materials to the project team to enable future
updates and usage.

Anticipated Deliverables:
1. Stakeholder assessment reports, including impact analysis.
2. End user documentation (procedures, guides, job aids).
3. Training materials for all impacted roles and departments.
4. Communications plan and templates for each phase of the project.
5. Hypercare support plan for post-launch activities.
6. Final report summarizing lessons learned and recommendations for future projects.