Job Description

We are hiring an IT Specialist/Administrator who will serve as the primary technology support resource for a Nebraska-based organization. This person will manage day-to-day IT operations across multiple field locations, including hardware, networking, POS systems, ERP platforms, user support, and troubleshooting. The role is highly hands-on and field-based, requiring someone comfortable working independently, traveling between sites, and resolving technical issues from start to finish.

Top 4 Skills

• IT infrastructure and systems support
• Network and Wi-Fi troubleshooting
• ERP/POS administration (Epicor, Eagle, or similar)
• Multi-site desktop and hardware support

Responsibilities

• Support desktops, laptops, printers, POS systems, and store technology across multiple Nebraska locations
• Troubleshoot hardware, software, networking, and connectivity issues
• Administer and support Eagle, Epicor, and related business systems
• Manage Wi-Fi infrastructure, security systems, and user access
• Travel between Nebraska locations to provide onsite technical support
• Act as the sole internal IT resource for the organization
• Partner with leadership to identify operational technology needs
• Own technical issues through full resolution and follow-up

Qualifications

• 3-5 years minimum experience in IT administration, desktop support, or systems support
• Strong troubleshooting experience across hardware, software, and networking
• Ability to work independently with minimal supervision
• Comfortable supporting multiple remote or branch locations
• Strong communication and customer support skills

Nice to Have

• Experience with Epicor, Eagle, or other ERP systems