Bilingual Customer Service Representative

Posted on 26 September 23 by Rachel Ramirez-Adrian

  • Ottawa, ON
  • $52000 - $52000 per Annum
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Job Description

This company is a leader in waste management, providing government and industries with a wide range of services in the provinces of Ontario, Nova Scotia, New Brunswick and Manitoba. They have 50 years’ experience in the waste management sector and operates out of 30 locations.

They are currently seeking to add a safe Relief Supervisor to their growing team. They are dedicated to providing a safe and positive workplace to all of their employees.

Location: Bantree Street, Ottawa, ON

Pay Rate: Salaried Position

Start Time: 7:00 am

Responsibilities:

In the position of Customer Service Representative, your responsibilities will include, but not be limited to:

Answering incoming calls for residential inquiries Main switchboard operator for all incoming calls, sorting incoming mail as well as courier packages. Working with supervisors on a daily basis to deal with complaints You will also be required at times to assist the Management team in resolving customer inquiries. Dispatching residential calls/complaints to Route Supervisor and Drivers Filing and general maintenance of all office records update daily records as well as any other general administrative duties as required. Requirements:

Bilingual – French and English Successful candidates should minimum of 6 months of Administrative experience Highly productive, team player with excellent written, oral and customer service skills Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) Strong attention to detail

Superior communication and organizational skills are key for this role, as is your ability to manage multiple priorities.

Job Information

Rate / Salary

$52000 - $52000 per Annum

Sector

Not Specified

Category

Not Specified

Skills / Experience

Not Specified

Benefits

Not Specified

Our Reference

JOB2873

Job Location