IAM Systems Administrator

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Job Description

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About the Job

Our client is seeking an Identity & Access Management (IAM) Systems Administrator to join their enterprise level Information Technology team . This is a high-visibility role at the intersection of IAM operations, systems administration, and automation — where your work directly strengthens the company's security posture

Identity & Active Directory Administration

Create, update, and manage user accounts, security groups, distribution lists, and application-level permissions in Active Directory and Entra ID (Azure AD)
Troubleshoot MFA failures, sign-in errors, account lockouts, Conditional Access policy issues, and token/credential problems
Own access lifecycle workflows (Joiner–Mover–Leaver) — ensuring accurate, timely provisioning and deprovisioning
Enforce least-privilege models, proper permission structures, and inheritance standards across the environment

Systems Administration & Technical Troubleshooting

Apply Windows systems administration skills to diagnose authentication failures, Group Policy issues, profile problems, and workstation identity sync errors
Provide Tier-2 support for endpoint issues where identity, device configuration, and OS-level behavior intersect
Identify root causes and recommend improvements that enhance access stability and endpoint reliability

Automation & Workflow Optimization

Build and maintain automated onboarding workflows to reduce manual identity provisioning overhead
Collaborate with IAM Engineering to expand SCIM provisioning, role-based access control (RBAC) templates, and identity automation pipelines
Monitor automation health and troubleshoot failures in the identity provisioning pipeline

Documentation, Governance & Collaboration

Maintain accurate documentation, identity records, and standard operating procedures (SOPs)
Contribute knowledge articles for the Service Desk and IT partners
Support audits, compliance reviews, and IAM reporting requirements
Collaborate cross-functionally with Security, EUC, M365/Cloud, and Infrastructure teams on identity-related issues

Deskside & Hardware Support (as needed)

Provide occasional deskside support for access-related hardware issues: login failures, smart cards/badges, MFA devices, password reset stations
Support new hire workstation setup tasks tied to identity timing and access provisioning workflows

What You'll Bring

Bachelor's degree
3–5 years of experience in systems administration, IAM operations, or technical IT support
Hands-on experience with Entra ID / Azure Active Directory — users, groups, OU structures, Conditional Access, and MFA/SSO
Solid Active Directory fundamentals: Group Policy, OU design, permission inheritance
Experience troubleshooting Windows workstation issues at the intersection of identity and endpoint behavior
Familiarity with ticketing systems, workflow approvals, and access request processes
Strong analytical skills, attention to detail, and a customer-service mindset

Benefits include:

Annual Bonus Program
Low cost medical, dental premiums
Very generous Paid Time Off
401K match plus additional Company Funded Retirement Savings Account (even if you don't contribute to 401K)
Leadership training program
Management that is dedicated to your career success and flexible when life happens
Positive/collaborative work culture
Stable industry that is growing - no history of workforce reductions

Job Information

Rate / Salary

$65000 - $95000 per Year

Sector

Network / Systems ( Admins / Engineers)