Job Description

We're hiring a Senior Software QA Lead to protect software quality across enterprise ERP and web-based systems — and help shift the way a collaborative Agile organization thinks about testing. This is an 80% hands-on manual testing role with 20% team direction & collaboration across Agile teams.  You'll mentor junior level testers in the continued adoption of LLM / AI assisted testing while diplomatically advocating for better testing practices with developers, project managers, and business stakeholders.

*Must accommodate minimum of 3 days onsite

 What You'll Do — Key Responsibilities

Hands-on testing (~80% of role)

• Build and execute comprehensive manual test plans for enterprise ERP systems and web-based applications, validating critical business workflows and data integrity.
• Develop and maintain test case libraries using Zephyr Scale and Gherkin-based test definitions, aligned with organizational quality standards.
• Lead UAT coordination with business stakeholders — facilitate test sessions, consolidate results, and deliver clear production readiness recommendations.
• Apply AI / LLM tools (Microsoft Copilot, Azure OpenAI) to generate test scripts from requirements before production code is written — validating business logic early rather than waiting until end of sprint.

Team direction & culture change (~20% of role)

• Champion shift-left testing — advocate for moving testing activities earlier in the development cycle so defects are cheaper and faster to resolve. 
• Build relationships with development teams and continue to educate them on the benefits of "shift left" model.
• Identify test scenarios that are strong candidates for automated testing and collaborate with the automation team to hand off and prioritize effectively.
• Drive adoption of JIRA for defect tracking
• Mentor QA team members on defect investigation, test reporting, and enterprise system domain knowledge

What You Bring — Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field 
• Hands-on enterprise systems testing experience with  ERP platforms
• Deep expertise in manual testing methodologies and defect lifecycle management
• Experience working embedded in Agile/Scrum teams — comfortable collaborating daily with developers, PMs, and scrum masters
• Proficiency with test case management tools (Zephyr Scale or equivalent) and defect tracking platforms (JIRA strongly preferred)
• Professional exposure to AI/LLM-assisted QA workflows — test generation, prompt engineering for test planning, or AI-augmented defect analysis
• Demonstrated ability to influence without authority — can advocate persistently for quality and process change while maintaining strong working relationships

• Annual Bonus Program
• Low cost medical, dental premiums
• Very generous Paid Time Off 
• 401K match plus additional Company Funded Retirement Savings Account (even if you don't contribute to 401K)
• Leadership training program
• Management that is dedicated to your career success and flexible when life happens
• Positive/collaborative work culture