Job Description

Adjuster – Specialty Casualty Claims
Buffalo, NY
2 days per week in office

A leading Property and Casualty insurer in the Northeast is seeking an Adjuster – Specialty Casualty Claims to join its Claims Legal Group located in Buffalo, New York.

The Adjuster – Specialty Casualty Claims will become part of a dedicated team providing high-level technical expertise in handling commercial umbrella, excess liability, multi-party catastrophic injury, property damage, and construction defect claims.

This organization is rated A- (Excellent) with a stable outlook by A.M. Best and has been recognized multiple times as one of Western New York’s Best Places to Work, a Fast Track company, and a Top Private Company. It has also received national recognition as a top-performing property-casualty insurer and has earned awards for innovation and reliability.

The company offers a hybrid work schedule requiring 8 full days per month in the office, with the option to work the remaining days remotely or in-office. This flexible structure allows colleagues to remain connected while maintaining work-life balance.

Essential Duties and Responsibilities include, but are not limited to:

• Cultivating relationships with internal claims staff, policyholders, attorneys, agents, and various service providers while working toward optimal outcomes for the organization and policyholders.
• Providing high-level technical expertise in the handling of complex and high-exposure liability and extra-contractual claims.
• Managing a pending inventory of complex, high-exposure claims including commercial umbrella, excess liability, multi-party catastrophic injury, property damage, and construction defect claims.
• Staying current on case law developments, statutory changes, and regulatory updates impacting liability claims and coverage interpretation.
• Serving as a training and informational resource for casualty and litigation claim representatives and claim management.
• Managing assigned high-exposure claims through full disposition, including investigation, litigation management, evaluation, settlement authority procurement, negotiation, risk transfer and coverage guidance, and Large Loss Committee presentations.
• Ensuring proper reinsurance reporting and communication.
• Supporting training and development of claim staff through informal knowledge transfer and formal training activities.

Qualifications & Skills:

• 4-year degree or equivalent work-related experience.
• 5+ years of complex, high-exposure claim handling experience.
• Strong training and coaching abilities.
• Advanced policy interpretation and coverage analysis skills.
• Familiarity with various regulatory and judicial venues.
• Excellent communication and negotiation skills.
• Strong organizational skills and ability to manage competing priorities.
• Collaborative mindset in developing and executing complex resolution strategies.
• Proficiency in Microsoft Office and document imaging systems.

Compensation A competitive pay scale is offered. The estimated salary range for this role is $85,000 – $115,000, based on leveling and geography, along with an equity component and comprehensive benefits. Actual compensation may vary based on skills, experience, and qualifications.

Benefits

• Welcoming and positive work environment
• Flexible work arrangements, including flex scheduling and summer hours
• Hybrid schedule (8 days per month in office)
• Competitive compensation
• Generous paid time off
• Full benefits: Health, Dental, Vision, Life Insurance, Short-Term Disability
• 401(k) with 100% employer match up to 6% (immediate vesting)
• Outstanding company bonus program
• Tuition reimbursement
• Additional comprehensive benefits