Job Description

Transform Technology for this Global Industry Leader

The Technical Program Manager is a newly created, high-impact position reporting directly to the Corporate Director of IT. You'll be the strategic orchestrator of their enterprise technology portfolio, managing 15+ mission-critical projects including a multi-year ERP / PLM (Product Lifecycle Management) transformation and AI adoption initiatives. This isn't your typical project management role – we need a technical strategist who can bridge the gap between complex enterprise architecture and business execution.

What You'll Drive

You will serve as the master project aggregator with oversight for a variety of IT initiatives including:

• ERP/PLM Implementation: Enterprise-wide migration to MS Dynamics 365 and PTC Windchill PLM, which will transform the entire business system infrastructure
• Champion AI Innovation: Spearhead  organization-wide AI adoption program, implementing RAG solutions for contract analysis, tariff management, and knowledge base development
• Orchestrate Portfolio Management: Provide executive visibility across 35+ projects spanning multiple business units and international locations

Technical Architecture & Integration

• Navigate Complex Compliance: Work within government cloud environments (GCC High), FedRAMP Moderate requirements, and SOX controls
• Optimize Microsoft Ecosystem: Leverage the full Power Platform stack (Power Automate, Power BI, SharePoint Online) to create innovative project management solutions
• Drive System Integration: Ensure seamless connectivity across our multi-domain, multinational architecture supporting both US and international operations

Cross-Functional Collaboration

• Enable Global Teams: Coordinate with IT managers across US facilities and international locations
• Remove Technical Roadblocks: Use your deep technical understanding of systems architecture to identify issues and engage the right resources for resolution

What Sets This Role Apart

• Direct Executive Impact: Your work directly influences company-wide strategic initiatives and technology roadmap
• Technical Depth Required:  Prior role as developer or solutions architect in the ERP / MRP / Manufacturing space is critical for success
• Growth Trajectory: Potential to evolve into broader strategic technology leadership as transformation accelerates
• Innovation Focus: Lead evaluation and implementation of emerging technologies including AI, automation, and next-generation enterprise platforms

What We're Looking For

Core Requirements

• 7+ years IT experience with prior hands-on technical background in enterprise software development, integration or architecture transitioning to program management
• Enterprise Architecture Expertise: Deep understanding of ERP/MRP systems, Microsoft Dynamics 365 a plus.
• Manufacturing Industry Knowledge: Experience with supply chain, production planning, and manufacturing business processes
• Microsoft Tools for Project Management: MS Project, MS Planner, Sharepoint, Power Platform, Power BI
• Government/Compliance Experience: Familiarity with federal contracting requirements, SOX controls, or similar regulatory environments highly desirable

Ideal Background

• Solutions Architect turned Program Manager: Technical professionals who've evolved into strategic execution roles
• ERP Implementation Experience: Led or significantly contributed to enterprise system transformations
• Multi-Site Project Coordination: Managed complex projects across multiple locations and time zones
• Emerging Technology Adoption: Experience evaluating and implementing cutting-edge solutions like AI/ML platforms

Why Our Client

• Market Leadership: 50+ years of  innovation 
• Investment in Technology: Significant corporate commitment to digital transformation and emerging technologies
• Professional Growth: Opportunity to shape the technology strategy of a global organization
• Competitive Compensation: $140,000 - $160,000 base salary, bonus opportunities plus comprehensive benefits
• Flexible Work Environment: Hybrid schedule (2 days on-site in East Aurora, NY) 
• Travel Opportunities: Domestic travel (ie. 4 times/year) with potential international experiences