Job Description

Join Our Dynamic Team as a Collections Specialist!

Are you a skilled communicator with a knack for resolving issues and providing excellent customer service? We're looking for a dedicated Collections Specialist to join our team and help us manage customer accounts with professionalism and efficiency. This is your chance to be part of a supportive team in a fast-paced environment where your contributions make a real impact.

Why You'll Love Working With Us:

• Professional Growth: Opportunities for advancement and professional development.
• Supportive Team: A collaborative and team-oriented workplace.
• Comprehensive Benefits: Enjoy a range of benefits designed to support your health, well-being, and financial security.

Key Responsibilities:

1. Customer Contact: Reach out to customers to collect payments for past-due invoices.
2. Customer Service: Provide exceptional service by answering questions and resolving issues promptly.
3. Report Preparation: Assist in preparing detailed collection reports.
4. Client Communication: Engage with clients about their accounts via phone calls, letters, emails, or text messages.
5. Inquiry Response: Respond to client inquiries with accurate information about their accounts or company services.
6. Debt Collection: Contact delinquent debtors by phone or in person to encourage payment or arrange repayment plans.
7. Account Information: Provide customers with detailed information about their accounts, including payment histories and interest rates.
8. File Review: Examine client files to determine the best strategies for collecting from delinquent accounts.

What We're Looking For:

• Experience: At least 2+ years in business-to-business or corporate collections.
• Technical Skills: Proficiency in Microsoft Word and Excel.
• Team Player: Strong communication skills and the ability to work well in a team.
• Detail-Oriented: Exceptional organizational skills and attention to detail.
• Professionalism: Maintain a high level of professionalism and customer service while being assertive and results-driven.
• Multi-Tasker: Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities in a fast-paced environment.
• Customer Service: Prior experience in corporate collections and customer service is essential.

Benefits We Offer:

• Health Insurance: Comprehensive health coverage to keep you and your family healthy.
• 401K Plan: Secure your future with our competitive 401K plan.
• Health Club Membership: Stay fit with our health club benefits.
• Paid Holidays: Enjoy paid time off on holidays.
• Vacation Pay: Take time to relax with our generous vacation pay.

How to Apply:

Ready to take your career to the next level? If you have the skills and experience we're looking for, we want to hear from you! Apply today to join our team and contribute to our success