Job Description

Collections Specialist

Full-Time | Monday-Friday | Temp-to-Hire     

Looking for a role where your communication skills and problem-solving abilities can make a real impact?

We're seeking a professional and detail-oriented Collections Specialist to join a well-established organization. This position is ideal for someone who enjoys building relationships, resolving account issues, and helping customers find solutions while maintaining strong financial controls.

If you're organized, confident communicating with customers, and have experience in business-to-business collections, this could be an excellent opportunity.

What You'll Do

Collections & Account Management

• Contact customers regarding past-due invoices and outstanding balances
• Negotiate payment arrangements and follow up on collection efforts
• Maintain accurate records of collection activity and customer communications
• Review delinquent accounts and determine appropriate collection strategies
• Monitor aging reports and prioritize collection activities

Customer Service & Communication

• Respond to customer questions regarding invoices, payments, and account balances
• Resolve billing concerns, disputes, and account discrepancies
• Communicate professionally through phone, email, and written correspondence
• Build positive customer relationships while ensuring timely collections

Reporting & Administrative Support

• Assist with collection reporting and account status updates
• Maintain accurate account records and customer information
• Support internal teams with account-related inquiries
• Ensure compliance with company policies and collection procedures

What We're Looking For

• Minimum of 2 years of business-to-business (B2B) or corporate collections experience
• Strong customer service and communication skills
• Proficiency with Microsoft Excel and Microsoft Word
• Ability to work independently and manage multiple priorities
• Strong organizational skills and attention to detail
• Professional, assertive, and solution-oriented approach
• Ability to meet deadlines in a fast-paced environment
• Strong problem-solving and relationship-building skills

Benefits

• Health Insurance
• 401(k) Plan
• Paid Holidays
• Paid Vacation Time
• Additional Employee Wellness Programs
• Stable Full-Time Opportunity

Why Consider This Opportunity?

This is a great opportunity for someone who enjoys helping customers resolve issues while supporting the financial health of a growing organization. You'll have the opportunity to build relationships, improve account performance, and contribute to a team that values professionalism, communication, and customer service.

If you're looking for a stable opportunity where your collections experience and customer service skills can make a difference, we'd like to hear from you.

Apply today to learn more about this opportunity.