Job Description

A leading law firm is seeking a Legal Collections Specialist for its New York, Chicago, and Atlanta offices. This newly created, full-time position reports to the Accounts Receivable Manager and is hybrid, with three to four days per week in the office.

The Legal Collections Specialist is responsible for collecting accounts receivable for assigned attorneys, communicating daily with attorneys, clients, and legal staff to ensure timely payment of invoices. Responsibilities include meeting with attorneys to keep them informed of potential collection issues, building relationships and liaising with clients, investigating and clarifying problem accounts, negotiating client settlements with the consent of the billing attorney, and obtaining payment allocation details from client contacts, attorneys, and legal staff. The role also assists with reconciliations of client matter accounts, maintains accurate records of all communications and payment arrangements in the firm's collection software, and elevates issues to management in a timely manner.

Candidates should have 3+ years of heavy volume collections experience, preferably in a large law firm environment. Previous law firm, 3E, or ARCS experience is preferred, and a bachelor's degree is preferred but not required. Exceptional written and verbal communication skills, strong customer service skills, attention to detail, knowledge of negotiation and collection techniques, and a working knowledge of Excel and Word are required. The salary range is $80,000 to $120,000, depending on experience and geographic location.