Job Description
Onsite in Auburn Hills, MI (3 days week)
The Service Parts Analyst (SPA) plays a critical role in supporting vehicle launch readiness by managing the creation, maintenance, and release of service
parts across multiple vehicle programs. This position ensures timely and accurate part setup using various internal systems and collaborates cross functionally to resolve issues impacting service part availability and accuracy.
Key Responsibilities:
- Create, maintain, and release service parts to meet vehicle launch timing requirements.
- Manage high-volume part setups (8,000–10,000 annually) and changes (2,000–2,500 annually) based on Change Notices (CN).
- Utilize internal systems to ensure accurate part setup and tracking, including:
- TeamCenterSBOM / EBOMWebCNEMEA PDFFiat Systems (CSPS, ePER)Internal Qlik Dashboards
- Support various vehicle change categories:
- New: Entirely new vehicle family
- Platform Variant (P/V): Significant modifications to existing platforms
- Mid-Cycle Action (MCA): Styling updates with carryover structure
- Carry Over (C/O): Minor updates or improvements
- Escalate issues promptly to FCA supervisors and participate in regular checkpoint reviews.
- Track progress using internal dashboards and communicate status updates effectively.
Requirements:
- High school diploma or GED
- 3+ years of experience in automotive service parts or as an automotive technician
- Computer proficient-PC literacy with Windows, Google, Microsoft Office
- Experience working in a team environment
- Problem solving skill
Preferred Requirements:
- Bachelor’s degree or 10+ years parts experience
- Development of organizations service products
- Familiarity with:
1. Bill of Materials
2. Common service part practices and methodologies
Good analytical, organization and communication skill
Additional Information / Must Have's:
- Vehicle Systems Technical Knowledge
- Microsoft Suite Competency
- Project Management
- “3+ years of experience in automotive service parts or as an automotive technician”.
Driving: No
Travel: We put 0-20%.... Small potential for travel to local suppliers. International travel 0.00001% possibility.
**The role would be onsite in Auburn Hills, MI (currently 3 days per week – but subject to change based on company policy)
Contract to hire opportunity