Job Description

Oversite from companies Enterprise Claims Manager, this position is responsible for the administration of Workers’ Compensation, General Liability, Property, Auto and Cargo claims for the company. This includes evaluating liability, analyzing coverage issues, executing investigations, discovery and working with third party administrators and outside attorneys to negotiate cost effective settlements. The

Position is also responsible for conducting claim audits/reviews, identifying loss trends and proposing proactive and strategic cross-functional risk mitigation efforts to reduce the Company's overall liability cost profile

CORE JOB RESPONSIBILITIES:

• Administrative oversite of Workers’ Compensation, General Liability, Property, Auto and Cargo claims in partnership with companies Third Party Administrator and Carriers.
• Assist in managing the Workers’ Compensation and General Liability defense counsel litigation guidelines and assist in managing defense counsel performance across a multijurisdictional claims portfolio, to properly manage legal expenses while consistently executing sound claim disposition strategies.
• Manage strategic key performance indicators (KPI) with third party TPA and law firms and monitor compliance.
• Manage and maintain store associates modified duty and return to work.
• Supervise third party administration (TPA) WC and GL claim unit handling procedures and results including investigations, discovery work, deposition preparation, and general administration and coordination with outside defense counsel firms and other involved parties, as required.
• Ensure timely and accurate evaluation and approval of WC and GL claim reserves.
• Provide responsive information to internal and external inquiries in a timely and accurate manner.
• Participate in claim review meetings with internal and external stakeholders, covering overall WC and GL.
• Maintain knowledge of new and existing regulations, case law and court decisions, which could affect claims handling procedures and resolution strategies.
• Participate in Safety Manager meetings related to General Liability, Property, Auto and Cargo claims, providing input and strategic alternatives to control overall cost profile.