Job Description
We are searching for a Bank Teller to work on a contract-to-hire basis and support a commercial bank.
Position Responsibilities
- Receive retail and commercial checking and savings deposits, determine all necessary documentation is in place, and issue receipts.
- Cash checks and savings withdrawals; confirm all necessary documentation is in place, authorized, and within authorized limits; act when questionable items are presented.
- Operate computer terminal to process account activity, determine balances, and resolve problems within given authority.
- Issue official checks, assist with night deposits, log bags, process deposits, fulfill change order, issue receipts, and return bags to customers.
- May serve as back up courier.
- Cross-sell the bank’s products and services and refer customers to appropriate people.
- Performs safe deposit duties by controlling access and assisting customers.
- Receives and processes stop payment and hold orders.
- Receive loan and installment payments.
- Balances cash drawer daily and verifies cash being returned to the vault.
- Provide superior customer service and assist in resolving problems within authority.
- Record, file, and updates information.
- Prepare wire transfers and sort mail and reports.
- Answer telephones and direct callers to proper personnel.
- Gather data and process reports.
- Assist in opening and closing the vault daily and assist with balancing vault currency and coin.
- Issue routine letters, reports, and forms.
- Maintain files, copies, and fax documents; order supplies as needed.
Position Requirements
- High school diploma or general education degree (GED).
- One year of related experience or training. Work-related experience should consist of a cash handling and customer service.
- Basic experience, knowledge and training in branch operation activities, terminology and products and services.
- Basic knowledge of related state and federal banking compliance regulations, and other bank operational policies.
- Basic skills in computer terminal and personal computer operation, word processing and spreadsheet software.
- Basic typing skills to meet production needs of the position.
- Basic math skills: calculate interest and balance accounts; add, subtract, multiply and divide; locate routine mathematical errors; count currency, coin, and negotiable instruments in a timely manner.
- Possess effective oral, written, and interpersonal communication skills; apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.