Loyalty Specialist

Posted on 28 February 23 by Katarina Brown

  • Las Vegas, NV
  • $18.27 - per Hour

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Job Description

We are searching for a Loyalty Specialist to independently collect accounts receivable balances on an assigned book of business in accordance with an insurance company's procedures and standards.

Your Responsibilities Include:

  • Conducting collection calls/inbound and outbound from cancellation/expiration to final audit.
  • Negotiating payment plans and/or settlements within company guidelines.
  • Conferring and developing strategies for resolution of disputes/discrepancies on final audit balances with department lead or manager.
  • Researching balances and works with underwriting and/or audit to resolve discrepancies for customers.
  • Performing daily, weekly and monthly assigned tasks within departmental KPI guidelines and/or provides advance notification of expected delays.

Your Requirements Include:

  • Proficiency in MS Excel, MS Word, and various CRM tools
  • Insurance industry experience preferred
  • 2 years of college and/or equivalent combination of education and experience preferred

Job Information

Rate / Salary

$18.27 -


Financial Services/Banking/Insurance


Not Specified

Skills / Experience

Not Specified


Not Specified

Our Reference


Job Location