Job Description

• Receive retail and commercial checking and savings deposits, determine that necessary deposit documents are in order, and issue receipts.
• Cash checks and savings withdrawals, confirm necessary documents are authorized and in order, make decisions when questionable items are presented.
• Issue official checks, assist with nightly depository duties, logs bags, process deposits and change orders, issue receipts and returns bags to customers.
• Cross-sell other products and services, referring customers to appropriate parties.
• Performs safe deposit duties by controlling access and assisting customers.
• Receive and process stop payments and hold orders and accept loan and installment payments.
• Balance cash drawer daily and verify cash being returned to the vault.
• Deliver exceptional customer service and assist in resolving problems within authority limits. Record, file, and update information, prepare wire transfers and sort mail or reports as needed.
• Gather data and process various reports.
• Assist with opening and closing the vault.
• Issue routine letters, reports, and forms. Maintain files, copies, and fax documentation.

• High school diploma or general education degree (GED), or 1 year of related experience and/or training, or the equivalent combination of education and experience.
• Basic experience, knowledge and training in branch operation activities, terminology and products and services.
• Basic knowledge of related state and federal banking compliance regulations, and other bank operational policies.
• Basic computer skills.
• Basic typing skills.
• Basic math skills.
• Effective verbal, written, and interpersonal communication skills.
• Ability to deal with routine problems involving multiple aspects and variables in standardized situations.
• Strong organizational and time management skills.
• Ability to work with general supervision while performing duties.