Temp to Perm

Customer Service Specialist

Posted on 02 November 22 by Katarina Brown

  • Maitland, FL
  • $17 - $17 per Hour
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Job Description

We are searching for Customer Service Specialists to provide onsite client support for a financial services/insurance company in Maitland, FL. This is a temp-to-perm position.

Responsibilities:

  • Provide exceptional customer service and resolve customer concerns, internally and externally, through inbound/outbound calls and e-mails
  • Support work groups by answering questions, providing information, and delivering exceptional customer service
  • Document interactions consistently, accurately, and timely
  • Educate customers, explore alternative products, and promote ease of working with the client
  • Assist clients with registration and navigating the client's online systems

Requirements:

  • A high school diploma or GED  equivalent
  • One year of experience in a call center environment
  • Demonstrated customer service and phone etiquette
  • Basic computer skills, including internet use and Microsoft Outlook, Word, and Excel
  • Bilingual in English and Spanish preferred

Job Information

Rate / Salary

$17 - $17

Sector

Financial Services/Banking/Insurance

Category

Not Specified

Skills / Experience

Not Specified

Benefits

Not Specified

Our Reference

JOB-1010

Job Location