Job Description

SERVICE MANAGER – San Diego, CA

A premier air compressor company, renowned for its dedication to innovation, customer satisfaction, and nurturing a family-oriented culture, is actively seeking a Service Manager. This position is ideal for a leader who is passionate about the compressed air industry, aiming to make a significant impact during transformative times. We need someone more than just a KPI mover; we're looking for a LEADER ready to inspire, drive, and lead our team to excellence.

Service Manager Benefit Package:

• Competitive salary based on experience.
• Comprehensive benefits package
• Opportunity for professional growth and development

Service Manager Key Duties and Responsibilities:

• Lead the service department, ensuring exceptional service delivery that exceeds customer expectations.
• Foster a team environment that encourages personal and professional growth, emphasizing our family-oriented culture.
• Lead a team of field service technicians- overseeing all scheduling, installations and repairs.
• Train team on new industry standards
• Train and lead the team to record first time fix rates
• Manage warranties and claims.
• Manage Service Inventory and Fleet.
• Engage in strategic planning and implementation, processing complex information to develop clear, actionable plans.
• Serve as a proven leader passionate about developing a customer-centric approach while navigating and influencing positive changes in the industry.

Service Manager Qualifications:

• High School Diploma or equivalent and industry experience.
• Engineering, technical, or business-related degree preferred.
• Minimum of five years of experience in air compressor, HVAC or related industries.
• CAGI certification is highly desirable.
• Knowledge of the industrial air compressor business.
• Experience in controls and PLCs.
• Demonstrated leadership ability, capable of driving, leading, and inspiring teams in a dynamic environment.
• Strong verbal and written communication skills, with the ability to effectively communicate across all levels of the organization.
• Deep passion for the compressed air industry and a commitment to continuous learning and development.
• Proven problem-solving skills and the ability to manage complex situations.
• Previous P&L experience
• Process Improvement experience.
  
  

If you have the required experience, then please hit "Apply" and be sure to upload your resume so that you can be considered for this opportunity. Matt and Grace Hensley are the American Recruiters #JobSquad experts who are leading this search.

Matt Hensley
864-900-2144
Matt@ariteam.com

Grace Hensley
864-686-8899
Grace@ariteam.com

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