Job Description

JOB SUMMARY

The Director of the Surgical Services Department leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director of Surgical Services has 24/7 responsibility for their departments.

MAJOR RESPONSIBILITIES

SERVICE

• Accurately identifies real/potential problems affecting the service and implements solutions with follow-through and communication.
• Actively participates in service, departmental, and hospital-wide committees as assigned, providing ongoing communication to those one represents.
• Advances the customer experience in Surgical Services.

PEOPLE

• Coaches subordinates by providing feedback; constructive critique of work; facilitates individual development plans; and documents their job performance.
• Adheres to all Human Resource policies.
• Effectively communicates departmental, organizational, and industry information to staff.
• Facilitates evidence-based employee engagement practices.
• Effectively builds strong relationships and networks to deliver upon organizational and department goals.
• Participate in employee and patient rounding Identifies and mentor potential future leaders

QUALITY

• Enforces standards of care for surgical services and develops processes to measure and ensure consistent compliance.
• Develops, implements, and evaluates an ongoing surgical services program that assures quality patient care consistent with the Hospital's mission.
• Monitors compliance with regulatory, accrediting, and hospital policy, environmental, patient, and personnel safety
• Oversees a PI program that consistently monitors and evaluates critical aspects of care.

• Responsible for the department’s operational excellence by ensuring the delivery of quality services in accordance with applicable policies, procedures, and professional standards.
• Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens.
• Enforces safe procedural site and patient verification policy
• Monitors and responds to quality event reporting

FINANCE

• Supports new program strategies and/or program enhancements which would expand patient services.
• Develops, prioritizes, and defends a capital equipment request.
• Is responsible for the fiscal management of the department; assures proper utilization of the organization’s financial resources.

GROWTH

• Advances the growth agenda for Surgical Services.
• Strives to become the OR of Choice for physicians, patients, staff, and payers in the community they serve

COMMUNITY

• Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.
• Develops and builds strategic internal and external networks.

QUALIFICATIONS FOR SURGICAL LEADERSHIP OPPORTUNITY

EDUCATION & EXPERIENCE

• Bachelor's degree required
• Master's degree MHA, MSN, MBA, or related field preferred
• 3+ years of experience in Surgical Services, preferably OR nursing required
• 3+ years of experience in a leadership role preferred
• Or equivalent combination of education and/or experience

LICENSES, CERTIFICATIONS & TRAINING

• Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required
• Certified Nurse Operating Room (CNOR) preferred
•  Certified Surgical Services Manager (CSSM) preferred