Job Description

Organizational Change Manager

We are seeking an experienced Organizational Change Manager to support enterprise-wide business and IT initiatives. The successful candidate will lead change management activities using the Prosci/ADKAR methodology, helping teams and stakeholders successfully transition to new processes, systems, and ways of working.

Key Responsibilities

• Develop and execute Change Management Strategies and Plans aligned with Prosci/ADKAR.
• Assess organizational impacts, stakeholder needs, readiness, risks, and resistance.
• Develop communication, training, sponsor engagement, reinforcement, and resistance management plans.
• Facilitate stakeholder discussions, workshops, and change impact assessments.
• Collaborate with Project Managers, Business Leads, project teams, and executive sponsors.
• Maintain OCM documentation, deliverables, and reporting throughout the project lifecycle.
• Provide change management expertise and recommendations to support successful project delivery and adoption.

Qualifications & Experience

• Prosci/ADKAR certification and formal Change Management training required.
• Proven experience leading enterprise-wide Organizational Change Management initiatives, particularly within IT or digital transformation environments.
• Strong experience developing Change Management Strategies, Plans, communication plans, training plans, readiness assessments, and resistance management plans.
• Familiarity with both Agile and Waterfall project methodologies.
• Excellent stakeholder engagement, facilitation, written, and verbal communication skills.
• Experience supporting complex organizational transformations or large-scale business initiatives is an asset.
• North American work experience preferred.