Job Description

Senior UX Writer / Senior Content Designer

Position Summary

We are seeking a Senior UX Writer / Content Designer to create clear, user-focused content for digital products while helping develop and improve AI-assisted content workflows.

Responsibilities

• Create and maintain AI-assisted workflows, instructions, and reusable content processes.
• Design and run evaluations to assess AI-generated content and identify areas for improvement.
• Analyze results and refine AI workflows for accuracy, clarity, consistency, and accessibility.
• Lead UX writing and content design across product features and user journeys.
• Collaborate with product designers, PMs, developers, and researchers.
• Develop and maintain style guides, content patterns, and content standards.
• Review human and AI-generated content for quality and accessibility.

Qualifications

• 7+ years of experience in UX writing, content design, technical writing, or a related field.
• Strong UX writing and content design portfolio, preferably with complex digital or B2B products.
• Hands-on experience with AI-assisted workflows, skills, or content processes.
• Experience designing AI evaluations, test cases, quality criteria, and scoring methods.
• Experience working cross-functionally from discovery through product launch.
• Strong communication, editorial judgment, and ability to work in ambiguous environments.
• Bachelor's degree in English, Communications, Marketing, Journalism, or related field, or equivalent experience.

Work Samples

Please provide examples of:

• A complex UX/content challenge you solved and its outcome.
• An AI workflow or skill you developed, including how you evaluated and improved it.