Full-time

Data Analyst

Posted on 02 August 22 by Kennedy Barker

  • Bentonville, AR
  • -
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Job Description

Affirma, five years in a row "Best Companies to Work For" and "Fastest Growing Companies" in Washington is seeking a detailed, customer focused Data Analyst to join our growing support team.  In this position you will work with global teams so communication, and organization skills are a must. In addition, you will be delivering white glove customer to executive level stakeholders—the ideal person will be confident in holding meetings, working independently, and delivering status updates.

 

This is an excellent opportunity to gain corporate experience in a fun, collaborative, and growing environment!

 

High-level duties:

  • Drive down the backlog of support escalations from Partners, through data insights and reporting
  • Assess new deals for automatic, manual, or hybrid implementation
  • Read agreements and create plans for operationalization
  • Determine root cause of each partner inquiry/disputes
  • Work with Tier 1 suppliers on how to respond back to the partners
  • Work with the internal technical teams to reprocess the data as needed to address the partner's disputes
  • Coach the Tier 1 teams on how to resolve certain types of tickets to prevent them from being escalated in the future
  • Update status reporting on the existing backlog
  • Act as a liaison with data engineering team to improve reporting and data quality control systems

 

Required Skill Set:

  • Very organized - ability to manage and track multiple requests
  • Problem solver - ability to reduce complex interactions to root cause
  • Tenacious and a self-starter
  • Resiliency and flexibility to work in a fast-paced environment
  • Intermediate to advanced Outlook, Excel
  • Experience with Power BI
  • Strong communication skills and attention to detail
  • BS Degree or experience within a related field
  • Must be able to work in an office environment 5 days per week

 

Why Affirma?

 

  • One of Washington's Fastest Growing Private Companies & Top 100 Best Companies to Work For (According to Seattle Business Magazine and Puget Sound Business Journal)
  • Casual environment, surrounded by incredibly intelligent and motivated co-workers, and a performance-driven culture
  • Flexible Schedule
  • Opportunity for growth
  • Great location, great people, exciting projects, and tons of fun.

 

Affirma is an Equal Opportunity Employer and does not make employment decisions or otherwise discriminates based on race, creed, color, national origin, sex, military status, sexual orientation, or the presence of any sensory, mental, or physical disability, genetic information, or any other category protected by law.

Job Information

Rate / Salary

-

Sector

Not Specified

Category

15

Skills / Experience

Not Specified

Benefits

Not Specified

Our Reference

JOB-1346

Job Location