Job Description

About the Role:

As an Administrative Assistant, you will provide comprehensive administrative and clerical support to ensure the efficient running of the office.

Key Responsibilities:

• Provide general administrative support including filing, photocopying, scanning, and handling correspondence
• Perform accurate data entry into databases, spreadsheets, and internal systems
• Manage document preparation, formatting, and organization for internal and external use
• Coordinate scheduling and calendar management for meetings, appointments, and events
• Answer and direct phone calls and emails, acting as a professional first point of contact for customers and internal stakeholders
• Maintain up-to-date records and logs to ensure information is easily accessible and correctly stored
• Support day-to-day office operations by monitoring supplies and assisting with ad hoc administrative tasks

Key Requirements:

• Strong communication skills, both written and verbal, with a professional telephone manner
• Excellent time management and organizational skills with the ability to handle multiple tasks
• High level of attention to detail and accuracy in all work
• Confident user of Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Competent data entry skills with fast and accurate typing
• Customer service mindset with the ability to handle enquiries and resolve basic issues
• Effective problem-solving skills and the ability to work independently within set guidelines

Desirable Skills:

• Experience managing calendars and scheduling for multiple stakeholders
• Familiarity with document management systems or shared file environments
• Previous experience in a customer-facing office or reception environment