Job Description

ARi, headquartered in East Peoria, IL, USA, is a rapidly expanding global engineering enterprise. The essence of our “i” symbolizes our distinctiveness from competitors – an embodiment of innovation, intelligence, ingenuity, and insight. Boasting a diverse team of over 1,500 engineering experts hailing from various nations and cultures across the globe, we are excellently poised to provide intricate and personalized resolutions to our esteemed clients.

Duties/Responsibilities:

• Collaborating with management, departments and customers to identify and build end-user requirements and specifications;
• Evaluate, analyze, and communicate systems requirements on a continuing basis.
• Perform discovery of customer current process, solution or platform.
• Perform Gap Analysis between customer requirements and standard solutions
• Develop analyses and documentation, communicating effectively and efficiently with developers, production, managerial, and executive teams. Collaborating with the team to make sure the requirements are going to be delivered according to customer quality criteria.
• Partner with developers to define optimized system integration.

Education/Experience

Bachelor's in Electrical and Computer Engineering with 3+ years of experience.

Nice to have:

• Deep knowledge in one of the following applications:  IST Switch Clearing, MAS, CBK, Data Navigator, Fraud Navigator  (functional point of view).
• English (Fluent)

Required Skills:

• Identifying and building end-user requirements
• Bilingual Spanish and English (advanced/fluent)
• Deep knowledge in payments applications
• Knowledge in banking or processing backoffice
• Great knowledge and experience on ISO 8583
• Great knowledge in Payments Network (Card Schemes) concepts, certification process, policies and workflow
• Experience in business rules for payments applications
• High proficiency in business requirement writing
• Extensive experience with data visualization
• Customer service skills
• Follow-up skills
• Proven analytical abilities
• Experience in generating process documentation
• Excellent communication skills, with an ability to translate data into actionable insights
• Language: Spanish (fluent)