Human Resources Business Partner – Operations

Position Overview
This role serves as a critical member of the operational leadership team and is responsible for strengthening people processes, supporting workforce effectiveness, and ensuring consistent application of human resources practices. The position focuses on employee relations, staffing support, performance management, workforce reporting, leadership coaching, and compliance with employment-related regulations. The individual in this role partners closely with leaders and employees to support a productive, positive, and engaged workplace environment.

Key Responsibilities

Employee & Labor Relations

• Serve as a trusted resource for employees and leaders by providing clear guidance on HR policies, employment practices, and workplace standards.
• Address employee relations matters by conducting investigations, documenting findings, and supporting fair and timely resolutions.
• Provide proactive employee relations support, including coaching leaders on communication, conflict resolution, and performance expectations.
• Support ongoing interactions with labor representatives as required by the business and participate in responding to employee concerns, inquiries, or grievances.
• Interpret labor-related agreements and advise leadership teams on compliance and implementation requirements.

Talent & Workforce Management

• Partner with hiring teams to support recruitment needs for both hourly and salaried roles.
• Assist with selecting, onboarding, training, and developing employees to meet operational objectives.
• Support leadership teams in evaluating talent, identifying development opportunities, and guiding decisions related to promotions, performance actions, or disciplinary measures.
• Collaborate with internal partners to implement workforce planning, staffing strategies, and succession development activities.

Process Improvement & HR Operations

• Support implementation of standardized HR and operational processes to promote productivity, retention, and cultural alignment.
• Provide analytical and project management support for workforce initiatives, metrics, and HR-related reporting.
• Maintain employee information across designated HR systems with accuracy and confidentiality.
• Contribute to cross‑functional projects aimed at strengthening HR best practices and aligning processes across multiple sites.
• Facilitate onboarding activities and ensure new employees receive appropriate orientation to company policies, culture, and expectations.

Culture, Engagement & Communication

• Actively participate in site committees and cross‑functional teams, representing HR and supporting engagement activities.
• Reinforce organizational values and culture through communication, coaching, and leadership partnership.
• Assist in developing and deploying engagement strategies that promote a positive working environment and improved team cohesion.
• Provide communications and guidance related to payroll, benefits, and employee programs, ensuring employees receive timely and accurate information.

Qualifications

• Bachelor’s degree or higher in Human Resources, Labor Relations, Business, Psychology, or a related discipline.
• Minimum of three years of HR experience with progressively increasing responsibility supporting teams and leadership.
• Strong HR business partnering abilities with proven influencing skills.
• Experience working in environments with union representation is preferred.
• Demonstrated capability in project management, data analysis, and process improvement.
• Solid background in employee relations, performance management, organizational development, and change management.
• Excellent verbal and written communication skills with the ability to interact effectively at all levels of the organization.
• Ability to manage multiple priorities in a fast‑paced environment with minimal oversight.
• Working knowledge of HR systems, payroll or attendance tools (experience with ADP is advantageous).
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Experience in a manufacturing or operational environment is strongly preferred.
• Must be legally authorized to work in the United States; visa sponsorship is not available.