Permanent

Contracts & Claims Manager

Posted on 04 November 25 by Melissa Wheeler Poole

  • Little Rock, AR
  • $120000.00 - $135000.00 per Year
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Job Description


Contracts & Claims Manager

Job Status: Full-Time | FLSA: Exempt
Reports To: Director of Procurement


Position Summary

The Contracts & Claims Manager oversees contractual and commercial aspects throughout the project lifecycle. This role includes managing contract development, negotiation, execution, and handling claims and changes. The position collaborates with project teams—Engineering, Procurement, Construction, and Legal—to ensure compliance, mitigate risk, and optimize profitability. This role supports multiple large-scale industrial EPC projects across the U.S.


Core Responsibilities

Contract Administration

  • Manage prime and subcontract agreements, ensuring compliance with terms and deliverables.
  • Maintain a thorough understanding of contractual obligations and performance requirements.

Claims Management

  • Identify potential claims early and lead documentation, cost substantiation, and negotiation.
  • Resolve disputes with clients and subcontractors in coordination with legal and project teams.

Change Management

  • Implement and oversee change order processes, including pricing and negotiation.
  • Maintain accurate logs of all changes and their commercial impact.

Risk & Compliance

  • Support leadership in identifying and mitigating contractual risks.
  • Ensure adherence to corporate policies, insurance requirements, and legal standards.

Commercial Strategy

  • Advise on claim prevention, contract interpretation, and negotiation tactics.

Contract Drafting & Negotiation

  • Prepare and negotiate subcontract and service agreements in alignment with corporate standards.

Documentation & Recordkeeping

  • Maintain detailed records of correspondence, notices, and agreements.

Cross-Functional Coordination

  • Collaborate with Engineering, Procurement, Construction, and Finance to ensure alignment.

Reporting

  • Provide regular updates on claims, change orders, and risk exposure to leadership.

Leadership & Mentorship

  • Train and guide project teams on best practices in contract and claims management.

Qualifications

  • Education: Bachelor’s degree in Engineering, Construction Management, Business, or Law. Advanced credentials (CCM, MRICS, PMP, JD) preferred.
  • Experience: 10–15 years in contract administration or claims management for large industrial or EPC projects (> $100MM TIC).
  • Strong knowledge of EPC contracting principles, FIDIC/AIA-based contracts, and risk allocation.
  • Proven ability to negotiate major amendments and resolve disputes.
  • Excellent communication, analytical, and negotiation skills.
  • Proficiency in Microsoft Office, SharePoint, and project/document control systems.

Physical Requirements

  • Ability to work in a high-pressure environment with extended hours as needed.
  • Occasional lifting up to 25 lbs; prolonged computer work.
  • Some travel required.

Job Information

Rate / Salary

$120000.00 - $135000.00 per Year

Sector

Construction/Engineering

Category

Not Specified

Skills / Experience

Not Specified

Benefits

All benefits associated with a Permanent/FT role

Our Reference

JOB-1577

Job Location