Job Description

Job Type: Permanent

Job Description:

We are seeking a detail-oriented Cargo Claims Administrator to join our team. The ideal candidate will be responsible for handling and processing cargo claims, ensuring timely and accurate resolution. The role requires strong analytical skills, excellent communication, and a thorough understanding of cargo claims procedures and regulations.

Key Responsibilities:
- Process and manage cargo claims from receipt to resolution.
- Investigate and analyze claims to determine liability and extent of damage.
- Collaborate with internal departments, customers, and insurers to gather necessary documentation and information.
- Maintain accurate records of claims and related correspondence.
- Prepare and submit reports on claims status and trends.
- Ensure compliance with legal and regulatory requirements.
- Provide excellent customer service and support to clients and stakeholders.
- Assist in developing and implementing claims policies and procedures.

Required Skills and Qualifications:
-3 plus years of experience in the transportation industry.
- Cargo Claims experience preferred.
- Knowledge of federal cargo claims guidelines, and industry standards for cargo loss and damage.